Because the newly purchased shoes were wearing a card foot, Ms. Dong had to go to and from the shoe store six times. In the end, the quality inspection department conducted inspections. The lengths of the upper two shoes were different.
A few days ago, under the mediation of the Association of Consumers in Tiedong District, the merchant returned Ms. Dong’s 98 yuan to buy shoes and took a test fee of 300 yuan.
According to Ms. Dong, on May 10 this year, she was wearing a pair of black semi-high-heeled shoes in a shoe store. Two days later, the first time I was wearing, I felt that I had a special foot on my right foot. The next day, she found the business and reflected the problem with the leather shoes. However, the salesperson advised her, "Each person's feet are different in size, so there is a shoe that feels pinched. It's normal to say that the new shoes are tight." At the salesperson's suggestion, Ms. Dong reluctantly continued to wear. This pair of shoes. She hopes to wear her shoes faster.
After a week, the shoes still stuck. Ms. Dong went back and forth to the shoe store six times. She repaired two shoes at a time. It didn't change at all. Finally, the merchant agrees with her that if the relevant department detects that it is indeed the quality of the leather shoes, it will return them.
On June 2nd, Ms. Dong took a test request issued by Tiedong Consumer Association to send the pair of leather shoes to the quality inspection department for testing. On the same day, the test results showed that the leather shoes had a length of 76 mm for the left foot and 79 mm for the right foot and a difference of 3.0 mm. This is a quality issue.
I thought that with the test results of the authoritative department, I no longer have to work hard for my shoes. However, the shoe store thinks that after two repairs, it will cause varying lengths of left and right feet. After many mediations by Tiedong Consumers Association, a few days ago, the shoe store stated that it accepted the test results of “shoe quality was not qualified†and honored the agreement of both parties.
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