Recently, a citizen bought a diamond ring, but soon a diamond on the ring fell off. The citizen asked for a new ring to be exchanged. Who knows that the counter only repairs and does not change, but also asks the public to pay for the new diamonds. So, what are the points of attention when consumers buy high-end jewelry such as gold and silver jewelry?
At present, China has not yet introduced the “three guarantees†regulations for special wearable products of gold, silver and jewellery. According to the jewellery counter regulations, gold and silver jewellery is a special wearable product. After the damage occurs, it is difficult to determine whether the consumer is caused by human error or whether it has quality problems. Therefore, there is no quality problem after the sale, and it is not free to exchange. . At present, it is generally impossible to determine the technical problems such as why the diamonds fall off, so there are many disputes on such products.
To this end, to avoid such a similar embarrassing thing, when buying gold and silver jewelry high-end jewelry, the public needs to pay attention to the following points:
(1) Consumers should try to choose well-known brand jewelry stores with guaranteed product quality and reasonable after-sales service;
(2) When purchasing diamond jewelry, you must obtain a diamond identification certificate or a diamond classification certificate, but do not blindly believe in foreign certificates;
(3) Before wearing diamond jewelry, you should carefully check whether the diamond inlay is firm to prevent loss;
(4) Keep relevant bills such as purchase vouchers, and if there are quality problems, it is convenient for complaints and quality inspection.
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