Giving is an important measure in interpersonal communication. A successful giving act can justify the donor's friendship, respect or other special emotions to the recipient, and thus make the recipient feel a deep impression. And how to return a gift is equally very knowledgeable. She embodies your cultivation, friendship and respect.
First, the gift is divided into several types
1, practical: U disk, pen, book, tie, wallet, perfume, lighter, cigarette holder, all kinds of rackets, etc. are most commonly used.
2, display type: desk calendar, lucky cat (similar to the mascot of cattle, sheep), "crystal display" "crystal crafts" and so on.
3, token type: transportation card (of course, recharged), mobile phone recharge card, all kinds of supermarkets, such as gift coupons, needless to say, the sender is convenient, holding affordable!
4, luxury: watch commemorative gold bars.
5. Collection type: Gifts with rich connotations combined with ages and events, such as gifts issued by the Olympic Games.
6, cartoon type: the type of gifts that children or couples like, such as: Disney gifts and cartoon gifts.
Second, the customer's mentality analysis
1. Good face type: This kind of customer feels that someone has sent him something and has a special face in front of family and friends. It is necessary to pay attention to the things that can be obtained, such as the Chinese New Year holiday, you can take a small bag to get home.
2, the figure is affordable: this kind of customer is the dumplings in the teapot - there are a few in my heart, or come to the point of affordable.
3, take the opportunity to produce egg type: This kind of customer is more difficult to engage, but advise you to try to satisfy it, but fortunately his requirements are generally not too budget. You don't get this kind of devil, you can do it with this list!
4, the lion opening type: This type is generally the key person of a certain list, huh, huh, usually do not have the opportunity to send you, it is not hurry!
Third, the way to send gifts
1. Take it directly to the client company and send it to me;
2, handed over to the secretary or the front desk to transfer (of course, pay attention to packaging, can not go away);
3, express! (also pay attention to packaging issues);
4, about the customer to sit and sit at the same time;
5, handed over to the customer with an intimate and assured third party. These methods are comprehensively considered according to the value of the gift, the level of the character, and the criticality of the matter. There is no standard practice. In short, one principle is that the customer is convenient to receive (transposition thinking is very important). Also remember, if you don’t send it in person, you must make a phone call to express or imply this matter afterwards!
For more business etiquette, please pay more attention to China Jewelry Merchants Network.
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